We do not send out samples because taking one mask out of the box will ruin the box. We suggest you purchase one box to try, we stand behind our quality masks.
Can I return a product?
Due to Covid19 we cannot accept returns on PPE but if there is a quality issue please contact cservice@healthcaliber.com
Are there any discounts?
Sign up for our monthly newsletter for discount codes.
What's the difference between KN95 and N95?
KN95 Disposable Face Masks are considered respirators and are similar to the US standard N95 respirator mask, though they are not exactly the same. N95 (United States NIOSH-42CFR84) is considered the benchmark U.S. standard. However, due to lack of availability of supplies during the COVID-19 crisis, the KN95 can be considered as a suitable equivalent according to both 3M and the CDC. We also have N95 masks available. For more information, visit: https://multimedia.3m.com/mws/media/1791500O/comparison-ffp2-kn95-n95-filtering-facepiece-respirator-classes-tb.pdf.
Where our products are manufactured?
This is product dependent, feel free to email us at cservice@healthcaliber.com
What age do the children's masks cover?
Our kids' face masks have a size of 4.5cm by 9.5cm. Our kids' face masks do not have a set age range because each child may have different attributes. Our kids face mask ear loops are also elastic and should fit over most children.
What kind of payment do you accept?
We accept all major credit cards.
Can I pick up my order/ package at the warehouse?
We are only shipping packages to customers, no pick up available.
Incorrect billing address.
We are not able to change the billing address, please make sure the shipping address is correct during purchase.
What is the difference between the KN95 C and Leaf shaped?
The Leaf shape has the same protection but different design allows for a different, slightly looser fit.
How do I use discount code?
Before filling your information at check out, type discount code on your right side on the page, and click Apply.
Can someone help me place an order?
For security purposes all orders should be placed online by the customer.
Can I add more items to my order?
We are not able to add items to an order due to the fact that we do not save credit card information. Please place another order.
Can I order outside of the United States?
We currently do not ship outside of the United States.
